FAQ

Frequently Asked Questions

We accept Mobile Money (MTN & Airtel), bank transfers, and cash on delivery for Kampala and surrounding areas.

Orders in Kampala are delivered same-day or next-day. Upcountry deliveries typically take 1–3 business days.

We offer a 30-day return policy on all products. Items must be in original condition and packaging.

Yes! Orders over UGX 200,000 qualify for free shipping within Uganda.

Absolutely. All products are sourced from authorized distributors and come with manufacturer warranties.

Yes! Use our Order Tracking page with your order number to get real-time updates.

You can reach us via phone, WhatsApp, or email. Our team is available Monday to Saturday, 8am – 8pm.

Still have questions?